No matter how often shipping companies try to tell us otherwise, the shipping process can take up a lot of employee time. This is especially true for busy manufacturing companies that send out multitudes of packages each and every day. Delays in shipping not only require more staff time, but also often lead to disgruntled customers.

Shipping management software produced here at Bowen & Groves is a comprehensive solution for the monitoring of shipping tasks. This tool automates many common shipping procedures while providing detailed reports for the tracking of packages. Our software allows staff members to spend less time dealing with packages and more time telling customers exactly when their shipments will arrive.

Shipping tasks are run from the Shipping Management module of our M1 software. Both shipping labels and packing slips can be created using customer and shipment information already stored in the system. The ability to retrieve preexisting information makes data-entry errors much less common (a factor which could lead to fewer packages being returned due to incorrect addressing).

The Shipping Management module also offers reports for the analysis of your company's shipping procedures. The Customer Delivery Performance report calculates how often your shipments arrive to customers in a timely manner. Looking at this report can tell you whether you need to think about changing the ways in which your company processes shipments. If you would like to know more about shipping management and other services provided by Bowen & Groves software, contact one of our representatives by calling 866-617-6389 or sending an e-mail to sales@bowen-groves.com.